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Consumer Protection & Complaints
Information
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Consumer Protection Information
Publications on many consumer topics, including Seniors' issues. Content Detail
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Oregon Attorney General's Consumer Hotline
A hotline for consumers with questions or complaints about business practices. Also, how to file a consumer complaint online. Content Detail
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Unlawful Trade Practices
Information about things sellers can't do when you buy or rent consumer goods or services. Content Detail
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10 Things You Can Do to Avoid Fraud
Provides consumers with 10 tips for avoiding mass marketing fraud. Content Detail
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Telemarketing Scams
Information about common telemarketing scams. Content Detail
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Prize Offers
Information about prize scams and laws that help protect consumers against fraudulent sweepstakes and prize offers. Content Detail
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Charitable Donations
Information about charitable giving and steps you can take to help ensure that the money you donate goes to worthwhile causes. Content Detail
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Funerals - A Consumer Guide
Information about funeral arrangements and consumer rights. Content Detail
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Don't Pay to Borrow Your Own Money
Do you really have to get cash from your tax refund today? Beware! Many "Fast Cash Refunds," "Express Money," or "Instant Refunds" are really LOANS. Don't pay loan fees and interest to borrow your own tax refund money. Content Detail
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How to File a Consumer Complaint
How to file a consumer complaint with the State of Oregon. Includes links to forms in English and Spanish. Content Detail
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Oregon Insurance Complaints
Information about auto, health and other insurance in Oregon and how to file a consumer complaint against an insurance company or agent. Content Detail
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Insurance Help in Oregon
Information about insurance in Oregon, with a team of consumer advocates who can help answer your insurance questions. This division of the state's Department of Consumer and Business Services is headed by the state's Insurance Commissioner. Content Detail
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Small Claims Court
This information page from the Oregon State Bar includes a video that explains the process of taking your case to Small Claims Court. Content Detail
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How to Serve (Deliver) Legal Papers in Oregon
The person who files a legal matter must make sure that notice of the case is “served” (or delivered to) the other side. This booklet tells you how, where, and when to do it, who can do it, and why. Read More
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Accessibility to Oregon Courts
Information about requesting accommodation for disabilities in order to use the state court system's services or facilities. Content Detail
