Consumer Protection Information
Publications on many consumer topics, including Seniors' issues.
Oregon Attorney General's Consumer Hotline
A hotline for consumers with questions or complaints about business practices. Also, how to file a consumer complaint online.
Unlawful Trade Practices
Information about things sellers can't do when you buy or rent consumer goods or services.
10 Things You Can Do to Avoid Fraud
Provides consumers with 10 tips for avoiding mass marketing fraud.
Prize Offers
Information about prize scams and laws that help protect consumers against fraudulent sweepstakes and prize offers.
Charitable Donations
Information about charitable giving and steps you can take to help ensure that the money you donate goes to worthwhile causes.
Don't Pay to Borrow Your Own Money
Do you really have to get cash from your tax refund today? Beware! Many "Fast Cash Refunds," "Express Money," or "Instant Refunds" are really LOANS. Don't pay loan fees and interest to borrow your own tax refund money.
Oregon Insurance Complaints
Information about auto, health and other insurance in Oregon and how to file a consumer complaint against an insurance company or agent.
Avoid Coronavirus Scams
Scammers are taking advantage of fears surrounding the Coronavirus (COVID-19). Here are some tips for avoiding these scams.
How to File a Consumer Complaint
How to file a consumer complaint with the State of Oregon. Includes links to forms in English and Spanish.
Small Claims Court
This information page from the Oregon State Bar includes a video that explains the process of taking your case to Small Claims Court.
Small Claims Filing Instructions for Plaintiffs
Small claims are filed to resolve disputes without a lawyer. These instructions tell you how to file a claim if you are the plaintiff (person bringing the case to court).
Protect Yourself Financially from the Impact of the Coronavirus
Information and resources from the Consumer Financial Protection Bureau. As you plan for the potential impact of the Coronavirus, there are a number of steps that you can take to help protect yourself or a loved one financially, both in the short and long term.
Funerals - A Consumer Guide
Information about funeral arrangements and consumer rights.
Traffic Debt Relief and Driver License Reinstatement Opportunity
On December 21, 2022, Governor Brown used her clemency powers to “remit”, or forgive, all the fines associated with minor traffic violations for about 7,000 Oregonians. The governor’s order tells courts across the state to wipe the debts off the books and notify the Oregon DMV that any suspension related to the debt should be lifted.