Skip to Content

Privacy Policy

Last Modified: October 3, 2023 

This Privacy Policy (Policy) outlines how Oregon Law Help and the Oregon State Bar respect and protect your privacy.  

This Policy applies to information we collect: 

  • At our Website,
  • In email, text, and other electronic messages between you and 

It does not apply to information collected by: 

  • Us offline.  
  • Other websites.  
  • Others online. 

By using, you agree to this Policy. Please read it carefully. If you do not agree with our policies and practices, you should stop using  

We may change this Policy from time to time. You should review this Policy periodically for changes. 

The Information We Collect, How We Collect It and Why We Collect It 

We collect information from you in two ways: 

  • Directly from you when you provide it to us.  
  • Automatically, when you use our Website, we may collect information about your device’s operating system and how you use the site. You can learn more about this in the Automatic Data Collection section below. 

The information we collect may include: 

  • Information you provide to us, for example: 
    • By filling in forms or questionnaires on our Website.
    • Contacting us though our Website, such as when you fill out a form to apply for referral services.  
  • Records of our conversations, including email addresses and phone numbers, if you contact us. 
  • Your responses to surveys that we might ask you to complete for research purposes. 
  • Your search queries on our Website. 
Information We Collect Through Automatic Data Collection Technologies  

As you use our Website, we may use technology to automatically collect certain information about your device, your browsing behavior, and patterns using the Website, including: 

  • Details of your visits to our Website, such as traffic data, location data, logs, and other communication data and the resources that you access and use on our Website. 
  • Information about your device and internet connection, including your Internet Protocol (“IP”), operating system, and browser type. 

The information we collect automatically may sometimes include personal usage details and we may connect it with data collected from our partners. This information is useful because it helps us to improve our Website and provide a better more personalized service. This information helps us:  

  • Estimate how many people use our website and how they use it.  
  • Store information about your preferences, allowing us to customize our Website according to your interests. 
  • Make your searches faster and simpler. 
  • Plan future improvements to the Website. 
  • Recognize you when you return to our Website. 

The technologies we use for this automatic data collection may include: 

  • Cookies (or browser cookies): These are small files stored on your device when you visit our Website. You can choose to disable them in your browser settings, but doing so may limit your access to certain parts of our Website. Unless you have disabled cookies, our system will use them when you visit our Website. 
  • Click Tracking: We keep track of where you click, tap, or move your mouse on our Website. This information helps us understand how people use the site, and we use it to improve our services. We only collect your device’s IP address, not your name or other personal information.    
  • Google Analytics: We use a tool called “Google Analytics” to understand how often people visit our Website, what pages they visit, and their online activities before coming to our Website. We use the information we get from Google Analytics only to improve our Website. We do not mix this data with your personal information. Google Analytics places a unique cookie on your web browser to identify you as a unique user the next time you visit our Website, and only Google can access it. Google has its own data handling rules and you can find more information on how to opt-out of Google Analytics, see   
Some Content or Applications on our Website are Provided by Other Organizations.   

When you click a link provided by another organization, you may leave our Website. Other organizations may monitor the links you click based on their policies.   

We do not control these other organizations’ tracking technologies. If you have any questions about another organization’s content, you should contact that organization directly. For information about how you can generally opt out of receiving targeted advertising from many providers, see Your Choices About How We Use and Disclose Your Information. 

How We Use Your Information 

We use the information that we collect about you or that you give to us, including any personal information, for these reasons: 

  • To present our Website and its contents to you. 
  • To give you information or services that you ask for (such as referrals to other organizations that provide legal services or community resources). 
  • To carry out our obligations and enforce our rights from any contracts entered into between you and us, including our Terms of Use
  • For any other ways we may describe when you provide the information. 
  • To improve the Website’s functioning. 
  • For any other purpose with your consent. 

How We Share Your Information 

We may share some combined information with our partners and related organizations. We will never share the personal information that you provide with another organization for marketing or other purposes, except as described below. We will only share your information with: 

  • Our partners, and other groups connected to our organization. 
  • Companies we work with to help run this Website, including but not limited to our Website creator, internet service providers, hosting service provider, and data analytics providers and Internet cookie data recipients, like Google Analytics. 
  • Government agencies.  

We will also share your information: 

  • To allow us to do what you requested us to do with the information.  
  • For any other reason we told you when you provided the information. 
  • For another purpose, with your consent. 

We may share your personal information in these situations: 

  • When a court or law tells us we must share the information.   
  • To enforce or apply our Terms of Use and other agreements. 
  • To protect the rights, property, or safety of the OSB, our Website users, or others. 

Your Choices About How We Use and Disclose Your Information 

You can control the information we collect in these ways: 

  • Tracking Technologies and Advertising.  You can set your browser to refuse all or some browser cookies, or to notify you when cookies are being sent.  If you disable or refuse cookies, some parts of our Website may not work.  
  • Google Analytics.  Google has a browser add-on for opting out of Google Analytics which can be found here:

If you click on a link that leaves our Website, another organization may collect and use your information differently than we do.  We do not control how other organizations collect or use your information.  You can also opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website at

Your State Privacy Rights 

Some states provide their residents with additional rights regarding our use of their personal information. For example, California, Colorado, Connecticut, Virginia, and Utah each provide their state residents with a right to access and delete certain personal information and to receive personal data they have provided. Colorado, Connecticut, and Virginia also provide their state residents with the right to correct inaccuracies in their personal information. 

If you want to use your rights related to your state’s privacy laws, or if you want to appeal a decision regarding a state-specific consumer rights request, please send us an email at  Please know we do not currently activate many state-specific privacy rights.  We do not sell your personal information, nor do we process it for targeted advertising or profiling.  

Keeping Your Information Safe 

We have taken steps to keep your personal information safe from accidental loss and from unauthorized access, use, alteration, and disclosure.  But, it’s important to understand that internet usage is not completely secure.  Although we do our best to protect your personal information, we cannot guarantee its security when using our Website.  When you share your personal information on our Website, it is at your own risk.  We are not responsible for circumvention of any privacy settings or security measures contained on our Website. 

This Website is Not Intended for Children Under the Age of 13 

Oregon Law Help is meant for people over 13 years of age.  No one under age 13 is permitted to provide any personal information to or on our Website.  We do not knowingly collect personal information from children under 13.  If you are under 13, do not use or provide any information on this Website. We will delete any personal information from a child under 13.   

If you believe we might have any information from or about a child under 13, please contact us at  

Changes to Our Privacy Policy 

If we change this Policy, we will notify you through a notice on our Website home page. The date this Policy was last changed is at the top of the page. You should periodically visit our Website and this Policy to check for any changes. 

Contact Information 

If you have any questions or concerns regarding this Policy or need to access this Policy in an alternative format due to having a disability, please email us at