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Consumer Advocacy Hotline - Oregon Division of Financial Regulation

The Consumer Advocacy team at the Oregon Division of Financial Regulation handles complaints and questions from Oregon consumers who are experiencing difficulties with insurance or financial institutions, such as banks, debt buyers, mortgage servicers, payday lenders, and others.

For problems with insurance, email: DFR.InsuranceHelp@dcbs.oregon.gov

For problems with financial services, email: DFR.FinancialServicesHelp@dcbsoregon.gov

For problems with investments or securities, email: Securities.Registrations@dcbs.oregon.gov

Eligibility Criteria

Area(s) Served

Statewide

Legal Issue Areas

Money, Debt, and Consumer Issues, Disability

Get Service

How to get help

Online

Apply online

By phone

1-888-877-4894

8:00 am to 5:00 pm