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How to Get Your Landlord to Make Repairs

Hand holding a pen writing a letter

Your landlord must keep your rental home and all common areas safe and in good repair. If you need repairs, follow these steps:

1

Call, text, or talk to your landlord about the problem.

If you have an emergency—like a broken pipe, no heat, or electricity—be sure to contact your landlord right away. 

2

Write your landlord a letter.

If your landlord doesn't fix the problem after step one, write them a letter. You can use this sample letter to ask for repairs. Your letter should include:

  • Your name and address,
  • The date,
  • A description of the repairs needed, and
  • A reasonable deadline (such as 10 days) for your landlord to answer or make the repairs. 
3

Make a copy of your letter.

Keep this as evidence. You may need this evidence later if you have to take legal action. 

4

Mail your letter to your landlord.

5

Keep track of what happens next and document the problem.

  • Take photos or videos of the problem;
  • Keep copies of texts or emails from your landlord about the problem;
  • Make notes after conversations with your landlord about the problem (be sure to write down the date of the conversation);
  • If your property gets damaged because of the problem, take pictures of your damaged property;
  • If you have to pay to replace your property, be sure to keep your receipts; and
  • If you can, have a friend look at the problem so you have a witness.
5

If your landlord still doesn't fix the problem, write a 2nd letter.

You can use this sample letter to make a follow-up request for repairs. Tell your landlord they have five days to respond or fix the problem. 

6

Make a copy of your 2nd letter.

7

Mail your 2nd letter to your landlord.

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