The Office of the Long-Term Care Ombudsman investigates and resolves complaints made by or on behalf of residents of nursing facilities, adult foster care homes, residential care facilities, or assisted living facilities.
The Client Services Unit (CSU) of the Oregon Health Authority provides information, referral and assistance resolving problems regarding medical coverage, the Oregon Health Plan, and billing problems. The toll-free number is 1-800-273-0557.
The Governor's Advocacy Office at the Department of Human Services is part of the Department's Director's Office and serves as the Ombudsman for the Department's programs and services. The Children's Ombudsman is also located in this office.
This official government booklet includes: a summary of Medicare benefits, coverage decisions, rights and protections, and answers to the most frequently asked questions about Medicare. Available to download as a PDF document and an audio podcast.