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Hearings, Grievances & Complaints

Information

  • CSU - Client Services Unit

    The Client Services Unit (CSU) of the Oregon Health Authority provides information, referral and assistance resolving problems regarding medical coverage, the Oregon Health Plan, and billing problems. The toll-free number is 1-800-273-0557. Read More

    By:
    Oregon Department of Human Services
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  • DHS Administrative Hearings

    Information about DHS administrative hearings in Welfare, SNAP (Food Stamps), or Medical Benefits cases. Read More

    By:
    Oregon Law Center and Legal Aid Services of Oregon
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    English
  • DHS Grievances

    Information about filing a grievance in cash or food benefits cases. Read More

    By:
    Oregon Law Center and Legal Aid Services of Oregon
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    English
  • Governor's Advocacy Office (Ombudsman)

    The Governor's Advocacy Office at the Department of Human Services is part of the Department's Director's Office and serves as the Ombudsman for the Department's programs and services. The Children's Ombudsman is also located in this office. Content Detail

    By:
    State of Oregon Department of Human Services
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    English
  • How to Write an Affidavit

    An affidavit is a written statement that is notarized. If you need to provide a written statement from someone with personal knowledge about what you are trying to prove, and this person cannot testify in person, you can use an affidavit. Includes instructions, sample and blank affidavit form. Content Detail

    By:
    Oregon Law Center and Legal Aid Services of Oregon
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    English
  • Oregon Health Plan - If You are Denied Services or Have a Complaint

    Information about what you can do if you are denied eligibility, coverage, or services (including the failure to provide an interpreter when needed) under the Oregon Health Plan (OHP). Read More

    By:
    Oregon Law Center and Legal Aid Services of Oregon
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    English
  • Self Advocacy - How to Get Through the Maze of Welfare

    This pamphlet gives helpful tips for dealing with all Oregon welfare programs. Read More

    By:
    Oregon Law Center and Legal Aid Services of Oregon
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    English
  • Social Security Disability & SSI - Hearings

    Information about hearings in Social Security Disability or SSI cases. (An excerpt from the Social Security Disability and SSI booklet.) Read More

    By:
    Oregon Law Center and Legal Aid Services of Oregon
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    English
  • Social Security Disability & SSI - If You are Denied Benefits

    Information about asking for a reconsideration or a hearing if you are denied SSD or SSI benefits. (An excerpt from the Social Security Disability and SSI booklet.) Read More

    By:
    Oregon Law Center and Legal Aid Services of Oregon
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    English