CSU - Client Services Unit
The Client Services Unit (CSU) of the Oregon Health Authority provides information, referral and assistance resolving problems regarding medical coverage, the Oregon Health Plan, and billing problems. The toll-free number is 1-800-273-0557.
Governor's Advocacy Office (Ombudsman)
The Governor's Advocacy Office at the Department of Human Services is part of the Department's Director's Office and serves as the Ombudsman for the Department's programs and services. The Children's Ombudsman is also located in this office.
Oregon Health Plan - If You are Denied Services or Have a Complaint
Information about what you can do if you are denied eligibility, coverage, or services (including the failure to provide an interpreter when needed) under the Oregon Health Plan (OHP).
DHS Administrative Hearings
Information about DHS administrative hearings in Welfare, SNAP (Food Stamps), or Medical Benefits cases.
Social Security Disability & SSI - Hearings
Information about hearings in Social Security Disability or SSI cases. (An excerpt from the Social Security Disability and SSI booklet.)
Social Security Disability & SSI - If You are Denied Benefits
Information about asking for a reconsideration or a hearing if you are denied SSD or SSI benefits. (An excerpt from the Social Security Disability and SSI booklet.)
How to Write an Affidavit
An affidavit is a written statement that is notarized. If you need to provide a written statement from someone with personal knowledge about what you are trying to prove, and this person cannot testify in person, you can use an affidavit. Includes instructions, sample and blank affidavit form.
Self Advocacy - How to Get Through the Maze of Welfare
This pamphlet gives helpful tips for dealing with all Oregon welfare programs.